Using iHelp to Help Users Help Themselves in Siebel Clinical

Have you ever found yourself stuck on a task in Siebel Clinical, Oracle’s Clinical Trial Management System (CTMS)? Or, have your organization’s users ever complained about forgetting how to perform a task? Although you may already have a comprehensive user guide, it’s probably quite lengthy (perhaps over 300 pages!) and cumbersome to use. Wouldn’t it be nice if Siebel Clinical had a guide built right into the application that could provide step-by-step instructions and tips exactly when and where you need them? Enter iHelp.

iHelp is an interactive and context-sensitive user documentation system that comes with Siebel Clinical. That’s right – if you have Siebel Clinical, you already have iHelp. From quick pointers to full sets of instructions, iHelp can guide you through the steps in real-time. The level of detail is entirely up to you – each organization has the power to create iHelp content that is 100% relevant to their users’ needs. No more getting stuck!

Join BioPharm System’s Param Singh, vice president of clinical trial management solutions, and Richard Gavan, CTMS consultant, for this free one-hour webinar and demonstration in which they will:

-- Provide a general overview of iHelp
-- Discuss ways companies like yours are currently using the feature
-- Share useful methods of deploying iHelp content
-- Explain the basics of iHelp administration and development

Training one or two users to develop content in iHelp could help the rest of your users become experts in Siebel Clinical, minimizing your need for refresher training, reference materials, and user support. Register to learn more!

Please register at https://cc.readytalk.com/r/k5zuw3g6ybuy.

For more information about BioPharm Systems, please visit www.biopharm.com.